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Terms and Conditions of Use

Last Updated: 2.07.2025

1. Introduction

1.1. These Terms and Conditions (“T&Cs”) govern all activity on the Wonaco platform (“the Website”, “we”, “us”, “our”).

1.2. By creating an account or using any part of the Website, you acknowledge that you have read, understood, and accepted these T&Cs along with our Privacy Policy, Responsible Gaming Policy, and all related guidelines.

1.3. If you disagree with any provision of these T&Cs, you must not use the Website.

2. Glossary of Terms

3. Who Can Play

3.1. You must be at least 18 years of age or meet the legal gambling age in your jurisdiction, whichever is greater.

3.2. It is solely your responsibility to verify whether gambling is legally permitted in your location.

3.3. Employees of the Operator and their close relatives, as well as staff of affiliated companies and license holders, are not allowed to register or play.

4. Creating an Account

4.1. Each player is permitted to open only one account per individual, IP, household, or device.

4.2. During registration, you must provide complete and accurate personal data, including your full name, date of birth, address, email, and payment information.

4.3. You are required to keep your login details secure and private.

4.4. The Operator may request identity verification at any stage, including submission of documents like ID, utility bills, or payment confirmations.

4.5. Providing false or misleading data may result in account closure and the cancellation of any associated winnings.

5. Managing Your Account

5.1. You are accountable for all activity conducted through your account.

5.2. It is your duty to maintain updated information within your account.

5.3. You can request account closure at any time via our Customer Support team.

5.4. The Operator holds the right to suspend, restrict, or terminate accounts at its discretion, particularly in cases of suspected abuse, fraud, or violations.

5.5. If you lose your password, use the recovery tool provided or reach out to Support for assistance.

6. Depositing Funds

6.1. All deposits must originate from a payment method held in your own name.

6.2. Deposit limits, both minimum and maximum, apply as detailed in the Banking section.

6.3. While we do not charge for deposits, your financial provider may impose fees.

6.4. We are not a bank and do not provide credit services.

6.5. Deposits must be used for gaming only. Unusual or suspicious transactions may result in a frozen account.

7. Withdrawing Winnings

7.1. Withdrawals must, when feasible, be made using the same method used for deposits.

7.2. Payout limits apply; refer to our Banking section for more information.

7.3. Verification is often required before a withdrawal is processed. Identification documents may be requested.

7.4. While we aim for timely processing, delays from external payment providers are beyond our control.

7.5. If you wish to cash out your entire balance and close your account, please notify Customer Support.

8. Inactive Accounts

8.1. Accounts with no logins for six months are marked as inactive.

8.2. A monthly fee may be deducted from inactive accounts with available balances.

8.3. You will receive prior notice before any charges are applied.

8.4. Accounts with zero balance may be closed after extended inactivity.

8.5. Dormant accounts can be reactivated upon request by contacting Support.

9. Playing Responsibly

9.1. We promote responsible gambling by offering tools like deposit caps, wager limits, playtime restrictions, and self-exclusion options.

9.2. If you feel you are losing control over your gaming, use our tools or reach out to our team for help.

9.3. Visit our Responsible Gaming section for full details and external resources.

10. Unacceptable Conduct

10.1. Engaging in any of the following is strictly forbidden:

11. Promotions and Bonus Use

11.1. All promotions and bonuses come with terms and wagering conditions, clearly outlined on the Promotions page.

11.2. Bonus misuse—such as opening multiple accounts or collusion—is not tolerated.

11.3. The Operator reserves the right to revoke bonuses and void winnings in cases of abuse or technical exploitation.

11.4. Bonus rewards may carry expiration dates and be limited to specific games.

12. Game Fairness

12.1. All games run on certified software and use RNG systems to ensure fairness.

12.2. We reserve the right to void any bets or winnings if technical errors or T&C breaches occur.

13. Limitation of Liability

13.1. We are not liable for damages or losses from Website use, including outages, delays, or system errors.

13.2. You participate at your own risk. Our liability is limited to your most recent deposit amount.

13.3. We are not responsible for content or security on any third-party websites linked from ours.

14. Privacy and Data Use

14.1. We handle your personal data in accordance with our Privacy Policy.

14.2. Standard industry practices are used to protect your data from misuse or loss.

14.3. For full details, consult our Privacy Policy.

15. Ownership of Content

15.1. All materials, trademarks, and logos on the Website belong to Wonaco or its partners.

15.2. You may not copy, distribute, or modify any part of the Website without written approval.

16. Dispute Resolution

16.1. For any complaints, contact our Customer Support team first.

16.2. We aim to resolve all disputes fairly and quickly.

16.3. If no resolution is found, you may escalate the case to an ADR entity or relevant authority.

16.4. All communications regarding disputes must be submitted in writing.

17. Policy Updates

17.1. These T&Cs may be revised at any time.

17.2. Significant updates will be communicated, and your continued use of the Website indicates acceptance.

17.3. You are responsible for regularly reviewing the latest terms.

18. Contact Details

For assistance, inquiries, or to make use of your rights, please contact us:

By signing up and playing at Wonaco, you confirm your full understanding and acceptance of these Terms and Conditions.